Responsible Play
Guidance and helpful links for safe, responsible participation in Canadian lottery draws.
Need Help Now?
If you or someone close to you needs prompt support with gambling-related concerns:
Canada Problem Gambling Helpline — available day and night
Our Commitment
At Hat Trick Harvest, we support responsible participation in lottery draws across Canada. We view lottery participation as a form of entertainment and encourage keeping it within comfortable limits.
We apply safeguards so that our services operate in a careful and responsible way, aligned with Canadian gaming requirements.
Practical Tips
These suggestions can help you maintain healthy habits around lottery participation:
- Decide on a budget and follow it
- Think of lottery participation as leisure, not a way to earn money
- Include other activities alongside lottery participation
- Avoid trying to recover losses by increasing participation
- Take breaks on a regular basis
- Track the time and money you spend on draws
Warning Signs
It helps to notice early indicators that lottery participation may be becoming difficult to manage. Examples include:
- Buying tickets with money you need for regular expenses
- Frequently thinking about draws or potential winnings
- Using borrowed funds to participate
- Not being honest about time or money spent
- Participation causing issues at work, school, or in relationships
- Feeling frustrated or restless when you can’t participate
If any of these points sound familiar for you or someone you know, consider taking a pause and reaching out for support.
Self-Exclusion Program
We provide a self-exclusion option for people who want to step away from lottery participation for a while.
With self-exclusion, you may choose to:
- Pause your account for a selected period
- Request an ongoing restriction from our services
- Set spending limits on the account
- Define time limits for participation
To activate self-exclusion, use the settings in your profile or contact our responsible play team for assistance.
Additional Resources
Age Verification
Participation in Hat Trick Harvest lottery draws is limited to people who are 19 years of age or older in Canada. We use age-verification checks to help meet this requirement.
If you believe someone under the required age may be participating, contact us as soon as possible at support@hattrickharvest.com.
Contact Our Team
If you have questions or concerns about responsible lottery participation, our team can assist:
Email: support@hattrickharvest.com
Phone: 1-877-555-CARE (2273)
Hours: Monday–Friday, 10 AM - 6 PM Eastern Time
We aim to provide clear information and practical resources to support responsible play across Canada.